To help answer some of the more common Dealer's questions, we've compiled a list of FAQ’s that may save you the need to contact our customer services department. Whatever you want to know about our Dealer services you'll probably find the answer here.
- How does a potential customer find my vehicles on your site?
- How do I place a classified Ad?
- How long before my listing is available online?
- How long does it take to create a vehicle listing?
- How should I word my Ad?
- What category should I place my vehicle in?
- How do I change something in my listing?
- Why am I not allowed to change my vehicle’s year, make, or model?
- How do I delete a listing when the vehicle has been sold?
- How do potential customers contact us?
- I'm concerned about scams - how will I know that any enquiries I receive will be genuine?
- What size and format should my photographs be?
- Are there any restrictions to advertising?
None of the questions above relate to my query..
..then please get in contact with us through CONTACT US form where we will be happy to assist you further.
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How does a potential customer find my vehicles on your site?
When a visitor to our site performs a search for a vehicle and the criteria they enter matches one of your listings, your vehicle will be displayed along with others that match the same criteria. Visitors are able to search by make, model, year range, vehicle category, country, price range, keyword, transmission, LHD/RHD, convertible, specific adverts or sale type (private or dealer).
How do I place a classified Ad?
The whole process is safe and secure and is as easy as 1-2-3-4
1. Tell us about your car(s)
2. Upload your photos (link to your online video if required)
3. Review Your Advert(s)
4. Complete the secure payment information.
Note: In order for a Dealer to place an advert on the CCG.com website you will need to register with us – see below.
How long before my listing is available online?
Your advertisement will appear online to a Global Marketplace of millions almost instantly. Your listings will be approved by our Customer Services team – if any problems arise with the content we will contact you directly.
How long does it take to create a vehicle listing?
You’ll be happy to hear – not long. The site has been designed for both ease of use and speed. Of course a lot depends on how much detail there is to your listing but you can always upload the basics and come back and edit it at any time.
How should I word my Ad?
We would suggest that you put the unique or most important points in the headline box of text. Remember, that the year, make and model of your car are entered in individual boxes so there is no need to repeat this in the main body of the description.
What category should I place my vehicle in?
Our advice would be to say, that because there are so many different cars out there made for different purposes be mindful of all the different categories you think your vehicle would fit into for maximum exposure. Of course there is little point to placing a sports car into the trucks category - for obvious reasons!
How do I change something in my listing?
Dealers get full access to their entire inventory 24 hours a day 7 days a week that allows you fast accurate control of your listings at a time that suits you! Simply Login to your account and choose the option to View / Edit your advertisements. Click on the listing you wish to edit - at the top of each of your adverts there are a number of links that allow you to edit your vehicles description, price and any photos.
Why am I not allowed to change my vehicle’s year, make, or model?
Once your advert has been accepted, there are certain fields that are locked which include year, make, and model. ClassicCarsGlobal.com listings are intended for the sale of a single vehicle. If you have inadvertently entered incorrect information that cannot be edited from within your account you can contact our Customer Services Team for assistance.
How do I delete a listing when the vehicle has been sold?
Simply Login to your account and choose the option to View / Edit your advertisements. Click on the listing you wish to delete - at the top of each of your adverts there is the option to delete.
How do potential customers contact us?
Any customer contact information received is both detailed and secure and sent directly to your Dealership. Automated forms allow buyers to contact you for more information without you having to reveal your email address on your listings. Alternatively they can opt to contact you via phone, e-mail directly (if detailed) or even through the direct links to your website.
I have concerns about scams - how will I know that any enquiries I receive will be genuine?
Here at CCG.com we do all we can to stop scammers emailing our Dealers. The software and the security implemented on the website is very successful at stopping most of them. We have systems in place that filter out spam and attempted scams so that all of your leads are quality leads. Any customer contact info received is both detailed and secure and sent directly to you. However, as with all sites we cannot guarantee that some enquiries may not be genuine - more information on potential scams can be found under the YOUR SECURITY! section of the website.
What size and format should my photographs be?
Your photos should be in JPEG (.jpg), PNG (.png), or GIF (.gif) format, and should be no larger than 2Mb each. Please note that your photos may be automatically resized for optimum viewing with a web browser if they are very large.
Are there any restrictions to advertising?
By placing an ad with us, you agree to our Terms & Conditions.
Why should I register on ClassicCarsGlobal.com?
In order for a Dealer to place an advert on the ClassicCarsGlobal.com website you will need to register with us.
What’s the cost of registration?
Registration is free and takes less than 2 minutes!
How do I Register?
Simply click on the green PLACE YOUR ADVERT menu tab located in the left-hand menus on every page or simply Click Here.. Signing up is fast, free, and takes less than 2 minutes.
What does registration involve?
- We'll ask for your name, contact details and your company's details.
- You will be asked to supply a password for your account.
- You agree to the ClassicCarsGlobal.com Terms and Conditions.
Once you have completed the form with your details a representative from our Customer Services team will contact you shortly to confirm your application and activate your account.
How do I update or change any of my registration information?
Simply Login to your account and choose the option to Update your account details.
I have lost / forgotten my password – what should I do?
To recover these details click on the Forgotten your password? link within the Dealers Portal Login box.
How does ClassicCarsGlobal.com help to promote my business?
Here at ClassicCarsGlobal.com we are continually investing heavily in our marketing campaign – our aim is to become the most popular classic car site on the net. What does this mean for you are Dealers? More qualified high traffic ultimately leading to more sales leads for you.
We also have a number of features available to our Dealers to assist you in the marketing of your business - these include:
Direct live link to your business’s website – each of your listings will have a link that points to your own website allowing the customer easy access.
Visitors also have the option to search through your entire inventory to see all of the vehicles you have for sale on ClassicCarsGlobal.com. We call this the “Dealers Showroom” for which each of your listings will display a link for.
Individual URL links to each of your Ads – allowing you to further advertise your stock on different websites by copying the individual links for each of your vehicles.
Upload your own Company’s logo to appear on all your adverts and within the listings to further enhance your company’s profile.
All Dealer listings are highlighted with Red and detail the Dealer's logo (see above point).
All users have the option of performing Dealer only searches.
Each of your listings is available for download in an easy to read PDF format.
Searching - Why can't I find the listings I want?
When you begin your search don’t be too specific at first, this is especially true if the vehicle you are searching for is scarce. Makes and models of the vehicles should be read carefully as many vehicles can go by more than one name.
You can easily modify your search criteria if you receive too many or too few matches by using the range of the search criteria options. Therefore consider using a wider price range, or a longer year range (if possible) etc. For example entering only a maximum price tells the search engine not to display the more expensive vehicles.
How can I improve my CCG browsing experience?
For optimal viewing, we recommend viewing the website through a modern web browser, such as Internet Explorer 5.5 (or higher), Google Chrome or Firefox 2.
ClassicCarsGlobal.com is optimized for screens with a minimum resolution of 800x600 and a minimum color depth of 24 bits (millions of colors). Please consult your computer’s documentation for setting optimal resolution and color depth if the photographs on our site appear with limited colors or are of a low quality.
Who do I contact if I’m having problems?
Contact our Customer Service department by clicking on any one of the CONTACT US links on our site and complete the email form. Alternatively you can call us where one of our team will be happy to assist you.
USA & Worldwide +1 310 601 8307
UK & Europe +44 208 144 6887
All calls will be charged at your local rate.